Module 5: Marketing and Customer Retention

Local Marketing

Preview · ~8 min read

Google Business: #1 channel for emergency home service. Reviews: 4.5-5 star = 30-40% more inbound calls. Referrals: Best customers come from existing customer referrals. Branding: Professional truck, uniform, clean appearance. Signage: Truck wrap, lawn signs, phone number visible. Community: Local event sponsorships, neighborhood relationships.

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